Customer reviews of TM Car Sales Ltd

By Alexandra N on 12 October 2017 | Purchase not verified

When we went to view the car we got shown the car and told it was in excellent condition just returned from a full service and that we wouldn’t be disappointed when paid a deposit and return back to collect the car only when we had taken the car had we realised the Tyers were bold breaks completely worn and starter motor having issues driving on the motor way and error message appeared so made them aware of this and they were happy to fix certain things but not all 4 months of back and forth not very or helpful at all I would steer clear at all costs, our dodgy car is back on the forecourt

Reply from TM Car Sales Ltd on 19/10/17

I am sorry you feel this way as you can see from our previous reviews this is not how we run our business. We do remember you and and you purchased this car for a taxi which had to go through the councils inspection and they require their cars to be like brand new and this was not a brand new car. It had over 140000 miles on the clock and cost you only 1400 pounds. So due to the amount of money this was costing us as a business to repair we made the decision to give you a full refund which you asked for and we agreed. And also the vehicle is not for sale anymore so I wish you all the best and hope you find the vehicle you are looking for. Unfortunately due to the high volumes of cars we sell there is going to be the odd customer that will give us a bad review.

By Sinead B on 02 September 2017 | Purchase not verified

Stress-free, friendly and professional experience.

By Paul W on 30 April 2017 | Purchase not verified

My experience with these was i kept Colin informed for our ETA. We traveled 70 mile to view a Jaguar S Type 54 Plate! Pros:- Looked nice drove nice! Cons:- crack in the windscreen air con not working plus would have needed a cam belt and water pump at £250.00 which was the price given. Near side wing mirror loose! We informed Colin by text after we left and had thought about it, we was considering letting them do Cam belt and water pump for £250.00 or doing it ourselves! So as long as they put 12 months mot on and fixed the air con replaced the windscreen which would have needed doing for a new MOT as advertised till Sept? We would put a deposit down for it! Colin replied saying after he had spoke to his partner the Car was not for sale as it was more than the re gas on the air con! So basically apart from wasting my Bank Holiday Sunday they realized we found enough out about the car in which they did not want to put right as it would have cost them to much! Be careful!!!!